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Shipping & Returns
All orders are processed and leave our facility within 1 days from the date of purchase.
We use UPS, United States Postal Service (USPS) as our primary shipping providers. It usually takes 2-5 days transit time for packages to arrive.
Returns/Exchanges
Cancellations:
You may cancel your order within 24 hours from the time of purchase to get a full refund and incur no fees. Any cancellations made after 24 hours will incur a restocking fee depending on what stage the part(s) are at, which may range anywhere from 15-75% the full price of the purchased product(s).
Returns/exchanges:
Paint Match Guarantee: Ready Car Paints offers EXCHANGES ONLY.. If you selected the correct paint code. If the match is off please contact Ready Car Paints to initiate a claim and we’ll make it right!
If the item that has been purchased is defective, does not work, or not as described, please contact Ready Car Paints within 30 days of receiving the item We will provide instructions on the necessary steps to return the item to us or process another one to replace it.
Shipping Damages:
Customers must note on the delivery receipt any damages they see on the packaging. Then, check for any concealed damages and report to Ready Car Paints within three (3) days of receiving the item.
If there are obvious signs of damage upon delivery, please refuse the shipment. DO NOT sign the free & clear waiver provided by the driver, and contact us immediately to file an insurance claim. If customers have signed the free & clear waiver without any notations of damages to the packaging upon receiving the part, your claim may not be approved.
For all other couriers, including USPS, and UPS, customers have up to 7 days after receiving the item to notify us of damages so we may file an insurance claim. After 7 days, your claim may not be approved.
Paint Match Issues:
If the customer selected incorrect paint code or vehicle has been repainted, we do NOT guarantee paint match. If the correct paint code was selected and paint does not match, customers have up to 30 days after receiving the item to contact us for an exchange only. Any questions regarding claims can be sent to: info@readycarpaints.com.
Uncovered Costs:
Ready Car Paints does not cover or reimburse miscellaneous expenses, including, but not limited to: labor costs for removal and installation of a defective part, materials, lost time or wages, towing, lift, dock or storage fees. Ready Car Paints shall not be liable for any incidental or consequential damages, including without limitation, indirect or special damages as a result of product defects.