Shipping & Returns
All products are processed and should leave our facility within 7-14 days from the date of purchase, usually depending on our current demand, volume, and item ordered.
We use FedEx, United States Postal Service (USPS), and freight couriers as our primary shipping providers. It usually takes 2-5 days transit time for regular-sized packages, and up to 7-10 days transit time for over-sized packages to arrive at its destination. Regular-sized packages include side view mirrors. Most auto body parts, including fenders, bumpers, and hoods, qualify as over-sized packages.
Expedited shipping is available with additional charges, which can be selected at checkout. Customers can choose from the following:
“Expedited Processing” – Order will move up in our production queue
We also offer local pickup at our Tigard facility located at: 15785 SW 72nd AVE Tigard, OR 97224 we’ll notify you as soon as the product is ready for pickup, so you can save time waiting on shipping & delivery.
You may cancel your order within 24 hours from the time of purchase to get a full refund and incur no fees. Any cancellations made after 24 hours will incur a restocking fee depending on what stage the part(s) are at, which may range anywhere from 15-75% the full price of the purchased product(s).
Paint & Fitment Guarantee: Ready Car Parts offers EXCHANGES ONLY.. If you selected the correct paint code & part, but our parts do not fit or match your car, contact Ready Car Parts to initiate a claim and we’ll make it right!
If the item that has been purchased is defective, does not fit, or not as described, please contact Ready Car Parts within 30 days of receiving the item by filling out your information on our Claims page. We will provide instructions on the necessary steps to return the item to us or process another one to replace it.
For items that are shipped via freight, customers must note on the delivery receipt any damages they see on the packaging. Then, check for any concealed damages and report to Ready Car Parts within three (3) days of receiving the item.
If there are obvious signs of damage upon delivery, please refuse the shipment. DO NOT sign the free & clear waiver provided by the driver, and contact us immediately to file an insurance claim. If customers have signed the free & clear waiver without any notations of damages to the packaging upon receiving the part, your claim may not be approved.
For all other couriers, including USPS, FEDEX, and UPS, customers have up to 7 days after receiving the item to notify us of damages so we may file an insurance claim. After 7 days, your claim may not be approved.
PAINT MATCH ISSUES:
If the customer selected incorrect paint code or vehicle has been repainted, we do NOT guarantee paint match. We will be using customer’s VIN to decode (via our partner dealership’s VIN decoder) and/or paint sample to verify this information.
If the correct paint code was selected and paint does not match, customers have up to 30 days after receiving the item to contact us for an exchange only. Ready Car Parts does NOT provide installation reimbursements. File a claim on our website and provide photos, your VIN and a brief description of the issue(s) within thirty (30) days of delivery date. Any questions regarding claims can be sent to: firstname.lastname@example.org.
Ready Car Parts does not cover or reimburse miscellaneous expenses, including, but not limited to: labor costs for removal and installation of a defective part, materials, lost time or wages, towing, lift, dock or storage fees. Ready Car Parts shall not be liable for any incidental or consequential damages, including without limitation, indirect or special damages as a result of product defects.